On your trolley…

Horst Lindstedt, Vredehoek,

You might remember my case. In 2015 I tried to challenge the 80/20 rule being applied by Mutual & Federal.

After a 13-month-long fight the insurer eventually reimbursed me with the sum of
R10 000 after their initial offer of R1 500.

The most important lever that I applied was the threat of a small claims court application.

The compensation was paid out by Mutual & Federal before your story was published.

So, I suggest Mr Gain does the same.

That way the claim is not directed towards the respective insurance company but the other driver.